FE CIVIL EXAM ACADEMY

FE Civil Exam Academy — Privacy Policy Effective Date: April 29, 2026 Last Updated: June 4, 2026 This Privacy Policy describes how Regentra Group LLC ("we," "us," or "our"), operating as FE Civil Exam Academy, collects, uses, and protects information when you use our website (fecivilexamacademy.com) and our online course services. By creating an account or purchasing a course, you agree to the practices described in this Privacy Policy. 1. Information We Collect We collect the following categories of information: Information you provide directly: Name Email address Account login credentials Payment information (processed through our third-party payment processor; we do not store full payment card numbers) Communications you send to us (such as support requests) Information collected automatically: Course progress, including lesson completion, quiz scores, and assessment results Device and browser information IP address and approximate location Usage data (pages viewed, time spent, referring URLs) Information from third parties: Payment confirmation data from our payment processor Assessment results from our assessment platform provider 2. How We Use Your Information We use your information to: Provide and maintain access to the course Process payments and manage your account Track course progress and assessment performance Communicate with you about your account, the course, and customer support Verify eligibility for any course-related claims or programs Comply with legal obligations and enforce our Terms of Use Improve our course content and platform We do not sell your personal information. 3. How We Share Your Information We share your information only in the following circumstances: With service providers who help us operate our business, including our course hosting platform, payment processor, assessment platform, and email service provider. These providers are contractually limited to using your information only for the services they provide to us. For legal compliance, when we are required to disclose information to comply with applicable law, regulation, legal process, or governmental request. To protect our rights, property, or safety, or that of our users or others, including to enforce our Terms of Use or investigate potential violations. In connection with a business transaction, such as a merger, acquisition, or sale of assets, in which case we will provide notice and ensure that any successor honors this Privacy Policy. We do not share your information with third parties for their own marketing purposes. 4. Cookies, Pixels, and Tracking Technologies We use cookies and similar tracking technologies on our website to operate the site, remember your preferences, analyze how the site is used, and measure the effectiveness of our marketing. The categories of tracking technologies we may use include: Essential cookies required for the site and course platform to function (such as authentication and session management). Analytics cookies that help us understand how visitors use our site, including pages viewed, time spent, and referral sources. Advertising and conversion-tracking cookies and pixels, including those provided by advertising platforms such as Google, that help us measure the effectiveness of our advertising and improve how we reach potential students. You can control cookies through your browser settings. Disabling cookies may affect the functionality of certain features of the site. Where required by applicable law, we will request your consent before placing non-essential cookies on your device. 5. Data Retention We retain your information for as long as your account is active and for a reasonable period afterward to comply with legal obligations, resolve disputes, enforce our agreements, and maintain accurate business records. Course progress and assessment data associated with a closed account may be retained for up to seven (7) years for record-keeping purposes. You may request deletion of your information as described in Section 6. 6. Your Rights and Choices Depending on where you live, you may have the following rights regarding your personal information: Access — request a copy of the personal information we hold about you. Correction — request that we correct inaccurate or incomplete information. Deletion — request that we delete your personal information, subject to legal exceptions. Opt-out of sale or sharing — we do not sell or share personal information for cross-context behavioral advertising, but you may confirm this at any time. Withdraw consent — where we rely on your consent to process information, you may withdraw it at any time. To exercise any of these rights, contact us at [email protected]. We will respond within the timeframe required by applicable law. We will not discriminate against you for exercising any of these rights. 7. California Residents If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), including the rights described in Section 6. We do not sell or share personal information as those terms are defined under California law, and we do not use or disclose sensitive personal information for purposes that would require the right to limit under CCPA. 8. Data Security We use reasonable administrative, technical, and physical safeguards designed to protect the information we collect against unauthorized access, disclosure, alteration, or destruction. No system is perfectly secure, however, and we cannot guarantee the absolute security of your information. You are responsible for keeping your account credentials confidential. 9. Children's Privacy Our services are intended for adults age 18 and older. We do not knowingly collect personal information from anyone under 18. If we learn that we have collected information from a person under 18, we will delete that information promptly. If you believe a minor has provided us with personal information, please contact us at [email protected]. 10. International Users Our services are provided from the United States and are intended for users in the United States. If you access our services from outside the United States, your information will be transferred to, processed, and stored in the United States, which may have different data protection laws than your country of residence. 11. Third-Party Links Our site may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review the privacy policies of any third-party sites you visit. 12. Changes to This Privacy Policy We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last Updated" date above and, where appropriate, notify you through the services or by email. Your continued use of the services after the changes take effect constitutes acceptance of the updated Privacy Policy. 13. Contact Us For questions about this Privacy Policy or to exercise your rights, contact us at: Email: [email protected] FE Civil Exam Academy is a product of Regentra Group LLC.