Privacy Policy
FE Civil Exam Academy — Privacy Policy
Effective Date: April 29, 2026
Last Updated: April 29, 2026
This Privacy Policy describes how Regentra Group LLC ("we," "us," or "our"), operating as FE Civil Exam Academy, collects, uses, and protects information when you use our website (fecivilexamacademy.com) and our online course services.
By creating an account or purchasing a course, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect the following categories of information:
Information you provide directly:
- Name
- Email address
- Account login credentials
- Payment information (processed through our third-party payment processor; we do not store full payment card numbers)
- Communications you send to us (such as support requests)
Information collected automatically:
- Course progress, including lesson completion, quiz scores, and assessment results
- Device and browser information
- IP address and approximate location
- Usage data (pages viewed, time spent, referring URLs)
Information from third parties:
- Payment confirmation data from our payment processor
- Assessment results from our assessment platform provider
2. How We Use Your Information
We use your information to:
- Provide and maintain access to the course
- Process payments and manage your account
- Track course progress and assessment performance
- Communicate with you about your account, the course, and customer support
- Verify eligibility for any course-related claims or programs
- Comply with legal obligations and enforce our Terms of Use
- Improve our course content and platform
We do not sell your personal information.
3. How We Share Your Information
We share your information only in the following circumstances:
- With service providers who help us operate our business, including our course hosting platform, payment processor, assessment platform, and email service provider. These providers are contractually limited to using your information only for the services they provide to us.
- For legal compliance, when we are required to disclose information to comply with applicable law, regulation, legal process,