POLICIES
This page describes the terms of the FE Civil Exam Academy purchase policy, the Course Completion Remedy Policy, the Launch Special Discount, and the Extended Course Access Program.
Course Completion Remedy Policy
If you meet all eligibility requirements below and do not pass the FE Civil exam, you may elect one of the following remedies:
- Free repeat access to the course for one additional year, or
- Return of your course purchase price to your original payment method.
Eligibility Requirements
To qualify for a Course Completion Remedy claim, ALL of the following conditions must be met:
1. Completion of 100% of all 93 published course lessons as tracked in Thinkific.
2. Score of 80% or higher on all module assessments within the course.
3. Completion of all bonus practice materials included in the course.
4. Documented proof of FE Civil exam attempt from NCEES (official score report).
5. Exam attempt must occur within 12 months of course enrollment date.
6. Claim submitted within 30 days of receiving your official NCEES exam results.
How to Submit a Claim
To submit a Course Completion Remedy claim, email [email protected] with the subject line: FE Civil Remedy Claim, and include the following:
- Full name and account email address
- Thinkific course completion certificate showing 100% completion
- Documentation showing 80% or higher scores on all module assessments
- Official NCEES score report showing exam attempt
- Your elected remedy: free repeat access or return of purchase price
We will review your claim and respond within 5 business days. Approved monetary returns are processed to the original payment method within 5–7 business days. Approved repeat access is granted immediately upon verification.
General Sales Policy
Outside of the Course Completion Remedy Policy, all sales are final. We encourage prospective students to review the free preview lessons available on our course landing page before purchasing to ensure the course is the right fit.
Extended Course Access
Students may request a 1-year extension of course access after the initial enrollment year. To request an extension, email [email protected] with the subject line: Extension Request.
Launch Special — First 100 Students
The first 100 students to enroll receive a $100 discount off the purchase price when using code LAUNCH100 at checkout. Taxes still apply. This program is limited to the first 100 enrollments and will not be repeated.
To redeem the Launch Special discount, enter code LAUNCH100 at checkout. The discount applies immediately to your purchase price. No claim submission is required.
Questions
If you have questions about this policy prior to purchasing, please contact us at [email protected].
FE Civil Exam Academy is a product of Regentra Group LLC. This policy is subject to change. The version in effect at the time of your enrollment applies to your purchase. Last updated: April 2026.